Child Safety Policy
Last Updated: October 1, 2025
Our Commitment to Child Safety
nalvera is committed to protecting the safety and privacy of children online. We recognize the importance of safeguarding young users and comply with applicable child protection regulations worldwide.
Age Requirements
Our services are designed for adults and professional audiences. We require all users to meet the following age requirements:
- Users must be at least 18 years of age to access our services
- We do not knowingly collect information from individuals under 18
- Parental consent does not override our minimum age requirement
Age Verification
We implement reasonable measures to verify user age, including:
- Age declaration during account registration
- Monitoring of user-provided information for age indicators
- Review of account activity that may suggest underage usage
- Additional verification steps when suspected violations occur
Prohibited Activities
The following activities are strictly prohibited on our platform:
- Registration or use of services by individuals under 18 years of age
- Providing false age information during registration
- Sharing account access with minors
- Content targeting or appealing primarily to children
- Communication with minors through our platform
Information Collection from Children
No Intentional Collection
We do not knowingly collect, use, or disclose personal information from children under 18. Our services are not directed at children, and we do not intentionally gather data from underage users.
Discovery of Child Information
If we discover that we have inadvertently collected information from a child under 18, we will:
- Immediately delete the information from our systems
- Terminate the associated account
- Prevent future access by that user
- Not use the information for any purpose
- Not disclose the information to third parties
Parent and Guardian Rights
If you are a parent or legal guardian and believe your child has provided information to us or created an account, please contact us immediately using the information provided below.
What We Will Do
Upon receiving notification from a parent or guardian, we will:
- Verify your relationship to the child
- Review our systems for the child's information
- Delete all personal information associated with the account
- Terminate the account permanently
- Confirm completion of these actions to you
Required Information
To process your request, please provide:
- Your full name and relationship to the child
- The child's full name and date of birth
- Email address or username associated with the account
- Proof of your guardianship
- Your contact information for follow-up
Educational Content Disclaimer
While our platform focuses on professional development and educational workshops related to game design, including social casino game design:
- All content is intended for adult professional audiences only
- Educational materials assume adult-level comprehension
- Workshop topics are designed for industry professionals
- Content may reference adult-oriented gaming concepts
Third-Party Services
Our platform may integrate with or link to third-party services. We are not responsible for the child safety practices of external websites or services. We encourage parents to:
- Review the policies of any third-party services
- Monitor their children's online activities
- Use parental control software and tools
- Educate children about online safety
Content Monitoring
We actively monitor our platform to ensure compliance with this policy through:
- Automated systems that flag potential underage users
- Review of user-generated content for child safety concerns
- Investigation of reported violations
- Regular audits of user accounts and activity
Reporting Violations
How to Report
If you become aware of a child using our services or any violation of this policy, please report it immediately to:
- Email: info@nalvera.online
- Subject Line: Child Safety Policy Violation
What to Include
When reporting a violation, please provide:
- Username or email of the suspected underage user
- Description of why you believe the user is underage
- Any relevant screenshots or evidence
- Your contact information for follow-up
Our Response
We take all reports seriously and will:
- Investigate all reported violations promptly
- Take appropriate action within 48 hours
- Protect the confidentiality of reporters
- Provide updates on significant actions taken
Account Termination
Accounts found to be held by users under 18 will be:
- Immediately suspended pending investigation
- Permanently terminated upon confirmation
- Prevented from future registration using the same information
- Subject to deletion of all associated data
Staff Training and Awareness
All nalvera team members receive training on:
- Child safety and protection principles
- Identifying potential underage users
- Proper procedures for handling suspected violations
- Legal obligations regarding child information
Resources for Parents
We recommend the following resources for parents concerned about online child safety:
- Install and maintain parental control software
- Monitor your child's internet usage regularly
- Educate children about the risks of sharing personal information
- Maintain open communication about online activities
- Set clear rules about internet and device usage
Policy Updates
We may update this Child Safety Policy periodically to reflect:
- Changes in applicable laws and regulations
- Improvements to our safety measures
- Feedback from parents and child safety experts
- Evolution of our services and features
We will notify users of significant changes through:
- Email notification to registered users
- Prominent notice on our website
- Updated "Last Updated" date at the top of this policy
Legal Compliance
This policy is designed to comply with child protection regulations including but not limited to:
- Children's Online Privacy Protection Act principles
- General Data Protection Regulation provisions for child data
- International child safety standards
- Industry best practices for child protection
Contact Information
For questions, concerns, or reports regarding child safety on our platform, please contact us:
- Company: nalvera
- Email: info@nalvera.online
- Phone: +447542001497
- Address: Brixton Village, 47 Coldharbour Ln, London SW9 8PS, United Kingdom
We are committed to responding to all child safety inquiries within 24 hours.
This Child Safety Policy is effective as of the last updated date shown above and applies to all users of nalvera services.